In J.D. Power and Associates’ 2011 Vehicle Dependability Study (VDS), the Lincoln brand received a higher score for long-term durability than any other vehicle brands. And the Lincoln MKZ was the second-highest performing model in long-term durability in the entire study.
Ford Motor Company vehicles received awards in four segments:
• Lincoln MKZ, Entry Premium Car
• Ford Fusion, Midsize Car
• Ford Mustang, Midsize Sporty
• Lincoln Navigator, Large Premium Crossover/SUV
The study asks owners about problems they have experienced in the past 12 months with their three-year-old vehicles. They were asked to indicate any problems they experienced with their vehicle in the past year, choosing from a list of more than 200 issues in eight diverse categories.
“This is another great testament to Lincoln,” said Scott Tobin, director of Lincoln Product Development. “Long-term durability is the perfect foundation upon which to build the resurgence of the Lincoln brand. We have the dependability that’s important to consumers, and now we have great new products like the innovative new Lincoln MKX and the fuel-efficient MKZ Hybrid.”
Bennie Fowler, Ford Group Vice President, Global Quality and New Model Launches, said the results demonstrate the company’s dedication to continually raising the bar on the quality for all Ford customers.
“This study from J.D Power is more good news for our customers. It affirms our quality operating system is one of the best in the world,” Fowler said. “Our Lincoln products and our Ford products aren’t just the best at low time in service as we’ve seen year over year, but at higher times in service as well.”
Check out the durability of Lincoln at Beach Ford Lincoln in Suffolk.